Shipping & Returns

SHIPPING:

We offer free shipping throughout Hong Kong, INCLUDING outlying islands.
Please expect delivery to be made within 3-5 days once the order is placed.

RETURNS:

We are very happy to accept returns or arrange an exchange within 7 working days if you should change your mind.

Please contact us by email at info@bumpamats.com.hk with details of your return/exchange for approval.

Any returned items must be unused and in the original packaging.
Return costs are paid by the customer. Exchange costs will be paid for by Bumpa Mats.

In the unlikely event you receive a faulty product, please include photos of the fault in your email.

Once a return has been approved, please allow up to 10 working days for your refund to be processed.